LEGAL

US Terms & Conditions

The terms for using Cellcast to send SMS to recipients in the United States.

Cellcast SMS/MMS Communications Terms and Conditions (United States)

1. Overview
These Terms and Conditions govern SMS and MMS communications (ā€œMessagesā€) sent by Cellcast, an AU-based business operating under federal and state laws. By opting in to receive messages from Cellcast, you agree to these terms, which comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and other applicable regulations.

2. Opt-In and Consent

  • By subscribing to Cellcastā€™s SMS/MMS communications, you provide express consent to receive automated or promotional messages at the phone number you provide.
  • Consent is not a condition of purchase.
  • Message frequency may vary based on your preferences or interaction with our services.
  • Notify Cellcast immediately if your mobile number changes to avoid sending messages to the wrong recipient.

3. Message Types
Messages from Cellcast may include but are not limited to:

  • Promotional offers, discounts, and events.
  • Service updates, account alerts, and reminders.
  • Customer feedback requests or surveys.

4. Fees and Charges

  • Standard message and data rates may apply as per your carrierā€™s plan.
  • Premium services or additional charges will be disclosed prior to your participation in such programs.

5. Opt-Out Instructions

  • To stop receiving messages, reply with ā€œSTOPā€ to any Cellcast message.
  • You can also manage your preferences by contacting Cellcast customer support or updating them through your account.
  • After opting out, you will receive a confirmation message, and your preferences will be updated within 24 hours.

6. Privacy and Data Protection

  • Cellcast values your privacy and adheres to applicable privacy laws, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR) where applicable.
  • We collect and store information such as your phone number, message history, and preferences to enhance service delivery.
  • Data security measures include encryption, multi-factor authentication, and regular audits to safeguard your personal information.

7. Liability and Indemnification

  • Cellcast is not liable for delays or undelivered messages caused by carrier issues, network outages, or user error.
  • By using Cellcastā€™s SMS/MMS services, you agree to indemnify and hold Cellcast harmless against claims arising from misuse of the service or violations of these terms.

8. Dispute Resolution

  • Any disputes related to these Terms and Conditions will be governed by U.S. federal and state laws and resolved within the jurisdiction of [Your State/County].

9. Contact Information
For questions or concerns about these Terms and Conditions, or to manage your preferences, contact Cellcast at:

  • Email: support@cellcast.com
  • Phone: +61 3 8506 0546

10. Modification of Terms
Cellcast reserves the right to modify these Terms and Conditions at any time. Subscribers will be notified of significant changes, and continued use of the service constitutes agreement to the updated terms.

By subscribing to Cellcastā€™s SMS/MMS communications, you confirm that you have read, understood, and agree to these Terms and Conditions.

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